SUPPORT

How can we
help?

For fastest answers, pick the right channel below. We respond within business days; for urgent matters, contact us directly.

GENERAL INQUIRIES

Partnerships, questions, sales

Have a project to build, looking for a partner, or have a question about our services? This is the best channel.

contact@omoikanegroup.com →
BILLING

Invoices, payments, accounting

Questions about existing invoices, tax documents, payment methods. Response within 2 business days.

billing@omoikanegroup.com →
GDPR & PRIVACY

Personal data, right to erasure

Requests for access to your data, deletion, export. We respond within 30 days per GDPR.

gdpr@omoikanegroup.com →

Response times

Business days
Within 24 hours
Weekend / Holiday
Within 2 business days
Invoices
Within 48 hours
GDPR requests
Within 30 days (legal limit)